Privacy Policy

We collect information you provide directly: email address, account preferences, and content you upload (audio, video files, URLs).

We automatically collect usage data: device information, IP address, browser type, pages visited, and feature usage patterns.

We use your information to: provide and improve the Service, process your uploads for transcription and analysis, communicate with you about your account, and ensure platform security.

We do not sell your personal data to third parties. We do not use your uploaded content to train AI models beyond providing the Service to you.

Audio and video files you upload are processed by our AI systems for transcription and speaker identification. Transcripts and analysis results are stored in your account.

Processing may involve third-party AI infrastructure providers who are bound by data processing agreements.

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures to protect your information.

While we strive to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your data for as long as your account is active. You can delete individual recordings and transcripts at any time.

When you delete your account, we will delete your personal data and uploaded content within 30 days, except where retention is required by law.

You have the right to: access your personal data, correct inaccurate data, delete your data, export your data, and object to certain processing.

To exercise these rights, contact us at privacy@mediata.ai or use the account settings in the Service.

We use essential cookies for authentication and session management. We use analytics cookies to understand how the Service is used. You can control cookie preferences in your browser settings.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

For privacy-related questions, contact us at privacy@mediata.ai.